Library terms of service

Short version

  • Library membership is open to all and is free
  • Make sure you check items out properly and bring them back on time
  • Lost or damaged items will incur a charge
  • Behave with consideration for others when in the library

The long version


Every person or organisation that pays rates, rent, or resides in Whanganui District  shall be entitled to membership of Whanganui District Library. Membership is also available to non-Whanganui residents and visitors. Membership is free but the Library may impose borrowing charges for some items.

Children’s borrowing

Any person under the age of eighteen shall have a membership form completed on their behalf by a parent or guardian. The parent or guardian shall thereafter be responsible for all items borrowed and for any charges incurred by that member.

Issue of membership card

Each applicant receives a membership card on joining the library.

Use of membership card

Only the library member or a person duly authorised by the member shall make use of a membership card. The membership card should be presented for the receipt of services.

Fees and charges

All library members agree to be bound by the library fees and charges.  The library reserves the right to alter these charges as required.

Change of address

It is the responsibility of every member to promptly notify the library of any change of address or contact information.


Before leaving the library the borrower of any item shall have the item formally issued to them.

No person shall be entitled as of right to borrow any item specified as a reference item. A librarian may however permit a reference item to be borrowed by any member, subject to any conditions laid down.

Unauthorised taking of items

No person (other than as a borrower) shall take or attempt to take any item or other article from a library.

No person shall knowingly pawn, sell or purchase or secure the advance of money on any item that is the property of the council or attempt to do so.

Damage to items

If any item is lost, or returned in a damaged or defaced condition, the borrower shall pay to the Council a sum of money sufficient to replace that item or pay full compensation for any damage or loss incurred by the Council.

Items not returned within one month of the date on which it was due to be returned to the library may be deemed lost.

If a lost item is subsequently found and returned within two years of the date of borrowing, a refund of all or part of the charge made for the loss may be paid to the borrower at the discretion of a librarian.

Money owing

All library members agree to pay any fees and charges incurred relating to library membership, including those people for whom guarantor status is accepted. Whanganui District Library may suspend library services to all such members until such charges are paid in full.

Whanganui Library may, at its discretion, use the services of a debt collection agency to recover outstanding library debts and related costs, which may include charges added by the collection agency as a fee for service.

All library members accept responsibility for any items issued and charges incurred against their registration up to the time that a lost or stolen card is reported to the library.  Any charges incurred after that date will be waived.

Use of the library

Any person entering a library must not:

  • Behave in a manner that creates a nuisance or is offensive to any other person
  • Bring into the library or exhibit any article that is a nuisance or is offensive to any other person
  • Bring any animal into the library except where authorised by the Council
  • Damage any library property.

The use by any person of any library service or facility must be for legal purposes, and must not result in breach of copyright, breach of privacy rights, unauthorised alteration or deletion of data or website contents, unauthorised access to information or the access or transmission of illegal images or text.